Frequent Questions & Answers

What is a digital signature?

A digital signature is a type of electronic signature which uses computer technology to create a unique ‘virtual’ fingerprint to identify users and protect information.  (An electronic signature is a more generic term to represent a digitised signature to verify a document.)

What documents does FuseSign Support?

FuseSign supports PDF files.

How do you verify identity if there's no username and passwords?

FuseSign uses two factor verification, using email and SMS to verify recipients and signers. They receive a unique link via email, and then are required to enter a code sent via SMS before they are able to complete the signing process. 

Where is the data stored?

FuseSign uses servers with data centres and all data stored in Australia.

Does FuseSign integrate with other systems?

FuseSign currently integrates with other FuseWorks product, FuseDocs and Document Management System, FYI.

FuseSign very much looks forward to building out its list of integration partners! Please let us know what you’d like us to integrate with by going to our integrations page here.

How do recipients sign documents with FuseSign?

With FuseSign, you don't have to spend the time setting up individual signing placements as the user signs the entire document at once. Each document signed with FuseSign is securely monitored and tracked with audit tracking and the digital signature log is appended to the final signed document.